Privacy Policy

At Brown Dental, we’re committed to protecting your privacy and maintaining the confidentiality of your personal and health information in accordance with HIPAA regulations and applicable privacy laws.

Effective Date: March 11, 2026

Our Commitment to Your Privacy

Brown Dental is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at browndental.com or interact with our practice. By using our website, you agree to the terms outlined in this policy. If you have questions about how we handle your information, please contact our office directly.

Information We Collect

When you visit our website or contact our office, we may collect certain information about you. This includes information you provide directly, such as your name, phone number, email address, and any details you submit through our online contact or appointment request forms. We may also collect information about your child, including their name, date of birth, and relevant medical or dental history, when you complete new patient forms or schedule an appointment.

We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and the amount of time spent on each page. This information is collected through standard web technologies including cookies and is used to understand how visitors use our site so we can improve the experience for our patients and their families.

How We Use Your Information

The information we collect is used to schedule and manage appointments, respond to inquiries, provide dental care, communicate with you about your child’s treatment, process insurance and billing information, and send appointment reminders or follow-up communications. We do not use your personal information for marketing purposes without your consent, and we do not sell your information to third parties under any circumstances.

HIPAA and Protected Health Information

As a dental practice, Brown Dental is subject to the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected in connection with your child’s dental care is handled in strict accordance with HIPAA regulations. PHI includes any information that could be used to identify a patient and relates to their health condition, treatment, or payment for care. We maintain appropriate physical, electronic, and administrative safeguards to protect this information. You will receive a separate Notice of Privacy Practices at your first visit that outlines your rights regarding your protected health information in greater detail.

Cookies and Tracking Technologies

Our website may use cookies, which are small text files stored on your device when you visit our site. Cookies help us understand how visitors navigate our website and allow us to improve its functionality. You can choose to disable cookies through your browser settings, though doing so may affect certain features of the website. We do not use cookies to collect personally identifiable information without your knowledge.

Third-Party Services

Our website may contain links to third-party websites, including insurance providers, financing partners, or patient resource platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently. We may also use third-party service providers to help operate our website, process forms, or manage communications. These providers are only given access to the information necessary to perform their functions and are not permitted to use it for any other purpose.

Insurance and Billing

To process insurance claims and billing, we may share relevant patient information with your insurance carrier, Medicaid, or other payers as necessary to administer your child’s benefits and process payments. This sharing is done in accordance with HIPAA and only to the extent required to complete the billing process.

Children’s Privacy

Our website is intended for use by parents and guardians seeking dental care for their children. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. All patient information for minor patients is collected from and managed by a parent or legal guardian.

Data Security

We take reasonable steps to protect the information we collect from unauthorized access, disclosure, or misuse. This includes using secure forms for data submission and maintaining appropriate security measures across our systems. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of information transmitted through our website.

Your Rights

You have the right to request access to the personal information we hold about you or your child, request corrections to inaccurate information, request that we delete your information where applicable, and opt out of non-essential communications at any time. To exercise any of these rights, please contact our office directly. Requests related to protected health information will be handled in accordance with HIPAA.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact our office. Brown Dental is located at 250 E Atlanta Rd, Stockbridge, GA 30281. You can also reach us through the contact form on our website.

Visit Us

Serving our neighbors across Henry County

We’re conveniently located in Stockbridge, Georgia, serving families throughout Henry County. Our modern, child-friendly office is designed to make every visit comfortable and stress-free for children of all ages. Stop by to meet Dr. Jelani Brown and our caring team, tour our facility, and discover why families trust Brown Dental for their children’s dental care. We accept Medicaid and most major insurance plans, and we offer flexible scheduling to accommodate busy family schedules. Contact us today to schedule your child’s appointment.

Hours

Mon – Thurs
Fri
Sat

8am – 4pm
11am – 2pm
11am – 2pm